For Beta Partners

Getting Started

• 1. Personalize your profile
• 2. Add a service
• 3. Set up your portfolio
• 4. Set up your payouts
• Panels + Graphics
• Chatbot Commands

Account

• Which countries does VGen support?
• Do I need a Stripe account in order to use VGen Payments?
• What’s the VGen artist login link again?
• Can clients see the artist’s personal information?
• What safeguards do you have to protect our data?
• Can I change my account email?

Payments + payouts

• What is Operating currency?
• Why use a PayPal Business account vs PayPal Personal account?
• How long does it take to get paid out?
• What is the minimum balance for VGen Payments withdrawals?
• Can I refund a client?
• My VGen Payments withdrawal says “settled” but it's not in my bank account?

See all 10 articles

Commissions

• How does Final Delivery work?
• Can I offer “Skeb-like” commissions on VGen?
• How do Guaranteed Delivery dates work?
• How does Verified Media work?
• How does the VGen commission system work?
• How do VGen Waitlists work?

See all 14 articles

Portfolio

• Do I use showcases as folders or individual work?
• Why isn’t “Commission something similar” showing up?
• Portfolio: Pro tips

Profile

• Recommended pfp and banner size?
• Why can't I find myself on VGen.co?
• I updated my pfp / banner but it’s not live on the Directory?
• How to update profile tags for Directory?
• How do I change my profile status?