Short answer:
Create a ticket in Discord, DM us on Twitter, or email us: help@vgen.co
Our team lives on Discord and so it’s the fastest place to reach us, but we do always keep an eye out for our Twitter DMs and email as well.
If you're unfamiliar: Discord is a community chat platform - think of Twitter DMs, Facebook Messenger, or Slack, except everyone in the chat is a part of the VGen community of artists+, clients, and friends - all organized into group chats, forums, and more.
Either way, please don’t be shy to reach out on whatever platform is best for you ^^