Short answer: There are no upfront or monthly fees. We only charge a 5% service fee + payment processing fee to artists when you get a commission. Clients are responsible for their own currency conversion fees.
Our 5% service fee keeps our team fed so that we can continue to maintain and improve VGen for everyone. We only get paid when you do so we're 100% aligned on your success.
We support two different payment processors and so your payment processing fee will vary depending on which you decide to enable and which your client decides to pay with.
VGen Payments
This is our built-in local bank payout system, powered by Stripe (same system that powers payments for Twitter / Lyft / Kickstarter / Instacart). Note that by creating a VGen Payout account on Stripe, you are not creating a Stripe account.
For US-based artists
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VGen service fee
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5%
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Stripe payment processing fee
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2.9% + $0.30
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Withdrawal fee
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$0
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Refund processing fee
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$0
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For non-US artists
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VGen service fee
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5%
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Stripe payment processing fee
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2.9% + $0.30
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Stripe international payout fee (varies depending on country)
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1.5-2.5%
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Withdrawal fee
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$0
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Refund processing fee
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$0
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Notes
- All fees are directly deducted from total received from client.
- If you hold a negative VGen balance for over 14 days, you will be billed for the total + 2.9% + $0.30 for payment processing
- When you create a proposal for a commission request, you will see your exact fee breakdown so there will never be any surprises.
- As we grow, we'll be able to renegotiate lower payment processing fees and will pass those savings on when available.
PayPal
This is an integrated PayPal system. You may use an existing PayPal account or create a new standard PayPal account. We do not control your PayPal account.
For all artists
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VGen service fee
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5%
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PayPal fees
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Subject to the terms applicable to your PayPal account. Visit the PayPal pricing page for more details.
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VGen refund processing fee
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$0
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Notes
- All fees are directly deducted from total received from client.
- We're not able to show you your exact fee breakdown when you create a proposal.
- Transactions are directly processed by your PayPal account.