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  1. VGen Help Center
  2. For Clients
  3. FAQs

FAQs

Information for clients / commissioners

  • Do clients need a VGen account to make requests?
  • How should I contact my commission artist?
  • Which payment methods can I use?
  • Buyer Protection Features
  • Client POV: What happens after request is sent?
  • How to submit a request through VGen?
  • How will I receive my final commission files?
  • Can I get a refund?
VGen Help Center